Returns
Omni Table Returns Policy
Approved returns must be received by Omni Table within 14 days of initial receipt. The customer is responsible for return freight/shipping cost to and from.
Certain MFGS charge a 25% restocking fee on the part. We DO NOT CONTROL THIS FEE; Unless it is a manufacturer defect, or you were shipped the table. The cost of shipping to return a table will NOT be paid by Omni Table, UNLESS we shipped you the wrong table by mistake!
Restocking fees & return policies may vary for items shipped directly from the manufacturer/dropship. Exceptions to this return policy include custom-ordered items (for which no returns are accepted).
All returns must be New and Unused. Returns should be still in original packaging, and in saleable condition. If the table acquires damages during the return shipment due to unproper packaging, extra charges will be charged to the customer.
If you have a problem or any questions, please call us 1-256-245-8390 for further assistance.
Non-Returnable Items
For obvious reasons, we cannot accept returns on opened products like oils, grease, manuals, etc. Special orders, electrical items, and custom-built parts are non-returnable. CHIROPRACTIC TABLE MFG'S WILL NOT ACCEPT ANY ELECTRICAL PART RETURNS! SO, ANY ELECTRICAL PARTS CAN NOT BE RETURNED.
Square Capital, LLC refund policy changes!!!!!!!!
Payments collected through our website are processed through Square LLC.
Square Capital, LLC processing centers has decided that the fees charged when an order is placed will no longer be refunded to your account when you're issued a full or partial refund.
This NOT ACCESS EQUIPMENT CORP's decision. This is Square Capital, LLC. The following fees are what we pay and Square Capital, LLC will keep out of any refund.
3.9% On MasterCard, Visa, & Discover
4.2% on American Express
Steps You Must Follow To Return Your Item
Step 1 - You must receive a Return Authorization Number (RMA#) from Omni Table prior to sending your return Call 1-256-245-8390. Regardless of reason, all returns MUST be processed through customer Service.
Step 2 - Print a copy of the invoice or packing slip and include it inside the Box! Again, be sure to include RMA# on the outside of the Box.
Step 3 - Once return is approved make sure you package properly. Tables have to be properly crated in the same way it was received. Keep a record of the shipments tracking number until you have received credit or replacement merchandise.
Send returns to:
Access Equipment Corp
Returns Department
180 Cora Lane
Sylacauga, AL 35150
Omni Tables is a Division of Access Equipment Corp 